Mount Carmel Home Care: Medicare Home Health Ratings in Columbus, OH
Mount Carmel Home Care is a Medicare-certified home health agency in Columbus, OH: 3.5 of 5 stars for quality of patient care and 4 of 5 on the patient…
Mount Carmel Home Care is a Medicare-certified home health agency based at 5955 E. Broad Street, Floor 2 in Columbus, OH 43213. Medicare first certified it in 1984, 42 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the Ohio average of 3. It beats the Ohio average on 2 of the measures Medicare publishes and trails on none.
What is Mount Carmel Home Care's Medicare record?
| Agency | Mount Carmel Home Care |
|---|---|
| Address | 5955 E. Broad Street, Floor 2, Columbus, OH 43213 |
| Phone | (614) 234-0100 |
| Medicare provider number (CCN) | 367273 |
| Ownership | Non-Profit |
| Medicare-certified since | 10/15/1984 |
How does Mount Carmel Home Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Mount Carmel Home Care. It is better than the Ohio average on 2 and worse on 0.
| Measure | Mount Carmel Home Care | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Started care on time | 97.9% | 96.2% | 96.6% | About the same |
| Got better at walking or moving around | 88.4% | 87.1% | 88.6% | About the same |
| Got better at getting in and out of bed | 91.4% | 89% | 89.8% | About the same |
| Got better at bathing | 91.2% | 89.4% | 90.7% | About the same |
| Breathing improved | 92.7% | 90.5% | 91.5% | About the same |
| Got better at taking medicines correctly | 87.3% | 86.8% | 88.3% | About the same |
| Medication issues addressed on time | 98.6% | 94.2% | 94.4% | Better |
| Flu shot status checked | 60.4% | 60.9% | 63.3% | About the same |
| Met expected function at discharge | 84.2% | 75% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.9% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge and medication issues addressed on time.
What do patients say about Mount Carmel Home Care?
84% of surveyed patients said they would definitely recommend Mount Carmel Home Care, based on 709 completed surveys. The Ohio average is 77%.
| Survey question | Mount Carmel Home Care | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Team gave care in a professional way | 92% | 89% | 89% | Better |
| Team communicated well | 88% | 87% | 86% | About the same |
| Team discussed medicines, pain and home safety | 82% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 90% | 86% | 85% | Better |
| Would definitely recommend the agency | 84% | 77% | 79% | Better |
Do Mount Carmel Home Care's patients end up back in the hospital?
Medicare rates Mount Carmel Home Care better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 91.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.1% |
| Preventable hospital stays during care | Same As National Rate | 9.9% |
Which home health services does Mount Carmel Home Care provide, and which does it not?
Mount Carmel Home Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Mount Carmel Home Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Columbus-area ZIP codes does Mount Carmel Home Care serve?
Mount Carmel Home Care tells Medicare it serves 67 ZIP codes in Columbus and Franklin, Delaware, Licking, Fairfield and Union counties, out of 84 in total.
- 43001
- 43004
- 43008
- 43013
- 43015
- 43016
- 43017
- 43018
- 43021
- 43023
- 43025
- 43026
- 43031
- 43033
- 43035
- 43040
- 43046
- 43054
- 43055
- 43056
- 43062
- 43065
- 43068
- 43074
- 43081
- 43082
- 43085
- 43105
- 43109
- 43110
- 43112
- 43119
- 43123
- 43125
- 43126
- 43130
- 43136
- 43147
- 43148
- 43201
- 43202
- 43203
- 43204
- 43205
- 43206
- 43207
- 43209
- 43211
- 43212
- 43213
- 43214
- 43215
- 43217
- 43219
- 43220
- 43221
- 43222
- 43223
- 43224
- 43227
- 43228
- 43229
- 43230
- 43231
- 43232
- 43235
- 43240
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Mount Carmel Home Care before starting care?
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Columbus, OH?
These Medicare-certified agencies are also based in or near Columbus.
- Independent Home Care — 3 of 5 stars
- Guardian Angel Home Care of Columbus — 3 of 5 stars
- Caretenders — 2 of 5 stars
- Prime Home Care, LLC — 2 of 5 stars
- Supreme Touch Home Health Services, Corp — 2 of 5 stars
- Hopehealth Ltd — 1.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Mount Carmel Home Care Medicare-certified?
Yes. Mount Carmel Home Care is certified by Medicare under provider number 367273 and has been since 1984. Original Medicare pays certified agencies directly for covered home health care.
What is Mount Carmel Home Care's Medicare star rating?
3.5 out of 5 for quality of patient care. The Ohio average is 3. Its patient survey rating is 4 out of 5.
Does Mount Carmel Home Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
