Privacy Policy

What we collect when you use our quiz or contact form, how we use it, and your rights over that information.

Last updated July 2026.

Columbus Senior Advisor ("we," "us," "our") operates columbussenioradvisor.com to help families in the Columbus, Ohio metro find senior care resources and connect with a local advisor. This policy explains what information we collect through the site, how we use it, and the choices you have about it.

Information we collect

When you use our chat quiz, call our advertised number, or submit our contact form, we may collect the information you choose to give us, which typically includes your name, phone number, email address, the city or county you're searching in, and details about your care situation — for example, the type of care you're looking for, a rough timeline, or budget considerations. We only collect what's needed to understand your situation and connect you with appropriate help; we don't ask for information unrelated to that purpose, such as Social Security numbers or financial account details.

We also collect standard technical information automatically when you browse the site, such as your browser type, device type, approximate location derived from your IP address, and the pages you visit, through analytics tools described below.

How we use your information

We use the information you submit to connect you with Darlene or another member of our advisor team, so we can discuss your family's situation and provide guidance. With your consent, and only when you've asked us to, we may also share relevant details with a specific senior living community or care provider so they can follow up with you directly about availability. We do not sell your information to unrelated third parties, and we do not share it with data brokers or advertisers. We may use aggregated, de-identified information (for example, "how many visitors came from Dublin last month") to understand how families use the site and improve our content.

Cookies and analytics

Like most websites, we use cookies and similar technologies (such as web analytics scripts) to understand how visitors use the site — which pages are read, how people navigate between them, and general traffic patterns. This information is used in aggregate to improve the site's content and usability. You can disable cookies through your browser settings; doing so may affect some site functionality but will not prevent you from reading our content or calling us directly.

How we protect your information

We use reasonable administrative and technical safeguards to protect the information you share with us, and we limit access to it to the advisors and staff who need it to help your family. No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security.

Your rights and choices

You can ask us at any time what information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you — we will honor that request promptly. To exercise any of these rights, contact us using the information below.

Children's privacy

This site is intended for adults researching senior care on behalf of themselves or a family member. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time as our practices or legal requirements change. We'll update the "last updated" date above when we do. Continued use of the site after a change means you accept the updated policy.

Contact us

If you have questions about this privacy policy or how we handle your information, contact us or call (740) 639-5455.