Zusman Community Hospice: Medicare Hospice Quality Record in Columbus, OH
Zusman Community Hospice is a Medicare-certified hospice in Columbus, OH with a Hospice Care Index of 10 out of 10 and 3 of 5 stars from family caregivers…
Zusman Community Hospice is a Medicare-certified hospice based at 1151 College Avenue in Columbus, OH 43209. It has been certified since 2002. It cares for about 75 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Ohio average is 9.3. Family caregivers rate it 3 out of 5 stars. The index flags 1 area where it is worse than the Ohio average, starting with patients discharged alive after 180 days or more.
What is Zusman Community Hospice's Medicare record?
| Hospice | Zusman Community Hospice |
|---|---|
| Address | 1151 College Avenue, Columbus, OH 43209 |
| Phone | (614) 559-0350 |
| Medicare provider number (CCN) | 361612 |
| Ownership | Non-Profit |
| Medicare-certified since | 07/10/2002 |
How does Zusman Community Hospice score on Medicare's Hospice Care Index?
Zusman Community Hospice scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Ohio average it is better on 2 of the indicators below and worse on 1.
| Indicator | Zusman Community Hospice | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 40.1% | 50.7% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 5.9% | 8.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 41.2% | 34.1% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 10.6% | 8.2% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 2.4% | 1.4% | 2.1% | About the same |
| Nurse minutes per routine home care day | 16.9 min | 14.3 min | 19.9 min | Better |
| Share of skilled nursing minutes given on weekends | 8.7% | 8.7% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 91.9% | 93.1% | 89.3% | About the same |
Separately, 81.2% of its patients received all seven recommended care steps at admission (Ohio average 97%) and 60.5% were visited by a nurse or social worker on at least two of their last three days (Ohio average 62.2%).
What do families say about Zusman Community Hospice?
79% of family caregivers said they would definitely recommend Zusman Community Hospice; the Ohio average is 84%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Zusman Community Hospice | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Team always communicated well | 76% | 81% | 82% | Worse |
| Team always provided timely help | 73% | 77% | 78% | Worse |
| Team always treated the patient with respect | 89% | 91% | 91% | About the same |
| Right amount of emotional and spiritual support | 87% | 92% | 91% | Worse |
| Patient always got help for pain and symptoms | 72% | 75% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 81% | 82% | 83% | About the same |
| Would definitely recommend the hospice | 79% | 84% | 85% | Worse |
Where does Zusman Community Hospice deliver care, and to whom?
47% of zusman community hospice's care is delivered in assisted living and its largest patient group by diagnosis is dementia (35%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In assisted living | 47% |
| At home | 28% |
| In a nursing facility | 24% |
| In a skilled nursing facility | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 35% |
| Cancer | 26% |
| Heart and circulatory disease | 14% |
| Other conditions | 13% |
| Stroke | 7% |
| Respiratory disease | 6% |
Which Columbus-area ZIP codes does Zusman Community Hospice serve?
Zusman Community Hospice tells Medicare it serves 54 ZIP codes in Columbus and Franklin, Delaware, Licking, Fairfield and Union counties.
- 43004
- 43015
- 43016
- 43017
- 43021
- 43023
- 43025
- 43026
- 43031
- 43035
- 43040
- 43054
- 43055
- 43062
- 43065
- 43068
- 43074
- 43081
- 43082
- 43085
- 43110
- 43112
- 43119
- 43123
- 43125
- 43130
- 43147
- 43201
- 43202
- 43203
- 43204
- 43205
- 43206
- 43207
- 43209
- 43211
- 43212
- 43213
- 43214
- 43215
- 43219
- 43220
- 43221
- 43222
- 43223
- 43224
- 43227
- 43228
- 43229
- 43230
- 43231
- 43232
- 43235
- 43240
What should you ask Zusman Community Hospice before choosing it?
Ask how eligibility is reviewed
41.2% of its live discharges came after six months or more of care (Ohio average 34.1%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve Columbus, OH?
- Gentiva I — Hospice Care Index 10 of 10
- Mount Carmel Hospice — Hospice Care Index 10 of 10
- Ohiohealth Hospice With Compassus — Hospice Care Index 10 of 10
- Suncrest Hospice — Hospice Care Index 10 of 10
- Heartland Hospice — Hospice Care Index 9 of 10
- Caretenders Hospice — Hospice Care Index 8 of 10
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Zusman Community Hospice Medicare-certified?
Yes. Zusman Community Hospice is certified by Medicare under provider number 361612 and has been since 2002.
What is Zusman Community Hospice's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Ohio average is 9.3.
How large is Zusman Community Hospice?
It cares for about 75 patients on an average day.
