Caretenders Hospice: Medicare Hospice Quality Record in Columbus, OH
Caretenders Hospice is a Medicare-certified hospice in Columbus, OH with a Hospice Care Index of 8 out of 10. Visit patterns, family survey answers and…
Caretenders Hospice is a Medicare-certified hospice based at 2550 Corporate Exchange Drive, Suite 101 in Columbus, OH 43231. It has been certified since 2014. It cares for about 18 patients on an average day, making it a small hospice. It scores 8 out of 10 on Medicare's Hospice Care Index; the Ohio average is 9.3. The index flags 3 areas where it is worse than the Ohio average, starting with live discharge followed by death in hospital.
What is Caretenders Hospice's Medicare record?
| Hospice | Caretenders Hospice |
|---|---|
| Address | 2550 Corporate Exchange Drive, Suite 101, Columbus, OH 43231 |
| Phone | (614) 210-1150 |
| Medicare provider number (CCN) | 361681 |
| Ownership | For-Profit |
| Medicare-certified since | 04/14/2014 |
How does Caretenders Hospice score on Medicare's Hospice Care Index?
Caretenders Hospice scores 8 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Ohio average it is better on 3 of the indicators below and worse on 3.
| Indicator | Caretenders Hospice | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 42.5% | 50.7% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 9.5% | 8.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 26.2% | 34.1% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 2.4% | 8.2% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 7.1% | 1.4% | 2.1% | Worse |
| Nurse minutes per routine home care day | 12.3 min | 14.3 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 6.9% | 8.7% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 90% | 93.1% | 89.3% | Worse |
Separately, 100% of its patients received all seven recommended care steps at admission (Ohio average 97%) and 75.3% were visited by a nurse or social worker on at least two of their last three days (Ohio average 62.2%).
What do families say about Caretenders Hospice?
Medicare has not published family caregiver survey results for Caretenders Hospice. Results appear only once a hospice has enough completed surveys over two years, so many smaller hospices have none.
Where does Caretenders Hospice deliver care, and to whom?
65% of caretenders hospice's care is delivered at home and its largest patient group by diagnosis is dementia (35%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 65% |
| In assisted living | 31% |
| In a skilled nursing facility | 3% |
| In a nursing facility | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 35% |
| Other conditions | 26% |
| Heart and circulatory disease | 20% |
| Cancer | 19% |
Which Columbus-area ZIP codes does Caretenders Hospice serve?
Caretenders Hospice tells Medicare it serves 39 ZIP codes in Columbus and Franklin, Delaware, Licking, Fairfield and Union counties.
- 43004
- 43015
- 43016
- 43017
- 43021
- 43023
- 43026
- 43035
- 43036
- 43040
- 43054
- 43062
- 43065
- 43068
- 43074
- 43081
- 43082
- 43105
- 43110
- 43119
- 43123
- 43130
- 43207
- 43209
- 43211
- 43213
- 43214
- 43215
- 43220
- 43221
- 43223
- 43224
- 43227
- 43228
- 43229
- 43230
- 43231
- 43232
- 43235
What should you ask Caretenders Hospice before choosing it?
Ask how long nursing visits last
Its nurses average 12.3 minutes per routine care day, against 14.3 minutes across Ohio. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask who will be there at the end
90% of its patients had a nurse visit in the last three days of life (Ohio average 93.1%). Ask how visits change when death is close and whether someone can stay through the night.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve Columbus, OH?
- Luminary Hospice — no index score yet
- Gentiva I — Hospice Care Index 10 of 10
- Mount Carmel Hospice — Hospice Care Index 10 of 10
- Ohiohealth Hospice With Compassus — Hospice Care Index 10 of 10
- Suncrest Hospice — Hospice Care Index 10 of 10
- Zusman Community Hospice — Hospice Care Index 10 of 10
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Caretenders Hospice Medicare-certified?
Yes. Caretenders Hospice is certified by Medicare under provider number 361681 and has been since 2014.
What is Caretenders Hospice's Hospice Care Index score?
8 out of 10 in the current Medicare data. The Ohio average is 9.3.
How large is Caretenders Hospice?
It cares for about 18 patients on an average day.
