Smith's Mill Health Campus

Assisted living in New Albany, Ohio. 57 licensed beds, ODH State ID 2878R, Franklin County. Last verified October 2026.

Smith's Mill Health Campus holds an active Ohio Department of Health Residential Care Facility license, State ID 2878R, for 57 residents in New Albany, Franklin County; the state first licensed it in 2019. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.

Is Smith's Mill Health Campus licensed by the Ohio Department of Health?

Yes. Smith's Mill Health Campus holds an active Residential Care Facility license, ODH State ID 2878R, for 57 beds; the current license runs from January 1, 2026 to December 31, 2026.

What do Ohio inspection records show for Smith's Mill Health Campus?

Ohio's Long-Term Care Consumer Guide lists 4 ODH licensure surveys for Smith's Mill Health Campus in roughly the past four years, with 4 citations in total; the most recent, on February 18, 2025, found 2.

That works out to 1.0 citations per licensure survey, against a Columbus-area median of 1.7. That is at or below the regional median, a good sign, though surveys only capture what inspectors saw on the day.

Licensure surveys

Complaint surveys

Complaint investigations: 8 on record with 2 citations; none was flagged for substandard care or immediate jeopardy. ODH runs a complaint survey when someone files a concern, so the count reflects reporting as well as care.

Read each survey's findings on the Consumer Guide inspection page by clicking its date.

What are Smith's Mill Health Campus's Medicare star ratings?

Smith's Mill Health Campus has a Medicare overall rating of 3 of 5: 2 of 5 for health inspections, 3 of 5 for staffing and 5 of 5 for quality measures.

Its Medicare record is CMS #366475.

Ratings from Medicare Care Compare, data as of October 1, 2026. Star ratings, certified beds, survey dates, deficiency counts and penalties are CMS’s own published figures (CMS Provider Data Catalog, Provider Information); we compute no rating of our own. They are federal inspection and staffing measures, not resident reviews.

What do residents say about Smith's Mill Health Campus in Ohio's satisfaction survey?

Ohio has not published a 2025-2026 resident satisfaction score for Smith's Mill Health Campus; the state withholds a score when too few residents are eligible or respond, so the absence is not a negative finding on its own.

You can check the current status in the state's Long-Term Care Quality Navigator. Without a survey score, the inspection record above and a conversation with current residents' families carry more weight.

Where is Smith's Mill Health Campus, and what else is licensed nearby?

Smith's Mill Health Campus is at 7320 Smith's Mill Road, New Albany, Ohio 43054, in Franklin County, where families are served by the Central Ohio Area Agency on Aging (COAAA) and the Region 6 Long-Term Care Ombudsman (1-800-536-5891).

Franklin County is the center of the metro and has the deepest bench of licensed communities, from large campus operators in Dublin, Hilliard and Westerville to small single-building homes inside Columbus neighborhoods. Franklin County holds the region's main hospital systems: OhioHealth (Riverside Methodist, Grant, Doctors and Dublin Methodist), The Ohio State University Wexner Medical Center, and Mount Carmel's east and Grove City campuses; ask how the community handles rides to specialist appointments. See our New Albany senior care guide and the Franklin County guide.

Other licensed communities near New Albany

• Wesley Woods at New Albany · New Albany, 188 licensed beds
• The Avalon of New Albany · New Albany, 150 licensed beds
• Parkside · Reynoldsburg, 150 licensed beds
• Wesley Ridge · Reynoldsburg, 135 licensed beds
• Westerville Senior Living · Westerville, 144 licensed beds
• Inniswood Village · Westerville, 100 licensed beds

What does Smith's Mill Health Campus publish about itself?

Smith's Mill Health Campus is located at 7320 Smith's Mill Road, New Albany, OH 43054, near downtown New Albany and Hamilton Quarter in Franklin County. According to the operator's own website, the campus offers independent living apartments, assisted living, memory care, skilled nursing and rehabilitation, and adult day services all on one site, operated by Trilogy Health Services.

Having independent living, assisted living, memory care, and skilled nursing on a single campus lets a resident's care level change over time without a move to a different community. Trilogy describes its memory care approach as a "Best Friends" model that pairs residents with companions who understand their life story, while its skilled services cover post-hospital rehabilitation and 24-hour nursing care. Families should confirm current availability and specific care levels directly with the community.

From the community's own published information, checked when this listing was first verified (2026). Amenities and programs change; confirm them on a visit. The community's official page.

What does assisted living cost at a community like Smith's Mill Health Campus?

Ohio's statewide median for assisted living is $6,103 a month (CareScout 2025 Cost of Care Survey); no primary source publishes a Columbus-only figure, and Smith's Mill Health Campus's own rates depend on apartment type and care level.

Ask Smith's Mill Health Campus for a written, itemized monthly quote for your parent's assessed care level, including anything billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community accepts it and how many residents use it. How assisted living rates are built and waiver vs. private pay.

Does Smith's Mill Health Campus provide memory care?

Smith's Mill Health Campus's ODH record does not register Alzheimer's disease services; if the community markets memory care, ask for the written special care unit policies Ohio requires before admission under OAC 3701-16-07(F)(5).

ODH does not issue a separate memory care license, so for private-pay families those written policies are the one document that spells out the unit's admission and discharge criteria, weekly staffing plan, staff training, activities, added costs and physical design. Compare them side by side with another community's. How Ohio regulates memory care.

How should a family evaluate Smith's Mill Health Campus?

A 57-bed community like Smith's Mill Health Campus is small enough that families often get to know the whole care team. Ask who covers when the regular caregiver is off, and whether agency staff fill shifts.

Smith's Mill Health Campus was first licensed in 2019, so its inspection history is shorter than an older building's. Read every survey the Consumer Guide lists and ask how the leadership team has changed since opening. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.

What should you ask on a tour of Smith's Mill Health Campus?

Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.

• What does the base rate include, and how are care levels priced?
• How many caregivers left in the past 12 months?
• Which needs would require a move out, and how much notice do you give?
• Can we join a meal and an activity before deciding?
• Do you have a special care unit, and may I take its written policies home?
• What happens if my parent needs skilled nursing beyond the time an RCF may provide it?

Who do you call with a concern about care at Smith's Mill Health Campus?

Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 6 Long-Term Care Ombudsman at 1-800-536-5891 for free, confidential advocacy on a resident's behalf.

An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts with the resident's consent. Franklin County Adult Protective Services takes reports on weekdays at (614) 525-4348; after hours, call Ohio's statewide APS line at 855-644-6277 (855-OHIO-APS). For immediate danger, call 911. Ombudsman and APS, explained.