Scarlet Home Health Care: Medicare Home Health Ratings in Westerville, OH
Scarlet Home Health Care is a Medicare-certified home health agency in Westerville, OH: 4 of 5 stars for quality of patient care and 2 of 5 on the patient…
Scarlet Home Health Care is a Medicare-certified home health agency based at 615 Copeland Mill Rd., Suite 1D in Westerville, OH 43081. Medicare first certified it in 2013, 13 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Ohio average of 3. Its strongest result against the Ohio average is got better at taking medicines correctly; its weakest is met expected function at discharge.
What is Scarlet Home Health Care's Medicare record?
| Agency | Scarlet Home Health Care |
|---|---|
| Address | 615 Copeland Mill Rd., Suite 1D, Westerville, OH 43081 |
| Phone | (614) 732-0149 |
| Medicare provider number (CCN) | 369039 |
| Ownership | Proprietary |
| Medicare-certified since | 11/22/2013 |
How does Scarlet Home Health Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Scarlet Home Health Care. It is better than the Ohio average on 6 and worse on 1.
| Measure | Scarlet Home Health Care | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Started care on time | 100% | 96.2% | 96.6% | Better |
| Got better at walking or moving around | 86.4% | 87.1% | 88.6% | About the same |
| Got better at getting in and out of bed | 92.7% | 89% | 89.8% | Better |
| Got better at bathing | 96.1% | 89.4% | 90.7% | Better |
| Breathing improved | 91.3% | 90.5% | 91.5% | About the same |
| Got better at taking medicines correctly | 100% | 86.8% | 88.3% | Better |
| Medication issues addressed on time | 98.9% | 94.2% | 94.4% | Better |
| Flu shot status checked | 67.7% | 60.9% | 63.3% | Better |
| Met expected function at discharge | 58.4% | 75% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: got better at taking medicines correctly, flu shot status checked and got better at bathing.
Where it trails: met expected function at discharge.
What do patients say about Scarlet Home Health Care?
71% of surveyed patients said they would definitely recommend Scarlet Home Health Care, based on 83 completed surveys. The Ohio average is 77%.
| Survey question | Scarlet Home Health Care | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Team gave care in a professional way | 87% | 89% | 89% | About the same |
| Team communicated well | 84% | 87% | 86% | Worse |
| Team discussed medicines, pain and home safety | 70% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 77% | 86% | 85% | Worse |
| Would definitely recommend the agency | 71% | 77% | 79% | Worse |
Do Scarlet Home Health Care's patients end up back in the hospital?
Medicare rates Scarlet Home Health Care better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 87.1% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.9% |
| Preventable hospital stays during care | Same As National Rate | 12.3% |
Which home health services does Scarlet Home Health Care provide, and which does it not?
Scarlet Home Health Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Scarlet Home Health Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Columbus-area ZIP codes does Scarlet Home Health Care serve?
Scarlet Home Health Care tells Medicare it serves 53 ZIP codes in Columbus and Franklin, Delaware, Licking, Fairfield and Union counties, out of 62 in total.
- 43004
- 43015
- 43016
- 43017
- 43018
- 43021
- 43023
- 43026
- 43031
- 43035
- 43040
- 43054
- 43055
- 43061
- 43062
- 43065
- 43068
- 43074
- 43081
- 43082
- 43085
- 43110
- 43119
- 43123
- 43125
- 43147
- 43201
- 43202
- 43203
- 43204
- 43205
- 43206
- 43207
- 43209
- 43211
- 43212
- 43213
- 43214
- 43215
- 43219
- 43220
- 43221
- 43222
- 43223
- 43224
- 43227
- 43228
- 43229
- 43230
- 43231
- 43232
- 43235
- 43240
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Scarlet Home Health Care before starting care?
Ask what 'done' looks like
58.4% of patients reached the level of function Medicare expected by discharge (Ohio average 75%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Westerville, OH?
These Medicare-certified agencies are also based in or near Westerville.
- Advanced Senior Support Home Health — 2 of 5 stars
- Generation Home Health LLC — 2 of 5 stars
- Ohio Living Home Health Greater Columbus — 2 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Scarlet Home Health Care Medicare-certified?
Yes. Scarlet Home Health Care is certified by Medicare under provider number 369039 and has been since 2013. Original Medicare pays certified agencies directly for covered home health care.
What is Scarlet Home Health Care's Medicare star rating?
4 out of 5 for quality of patient care. The Ohio average is 3. Its patient survey rating is 2 out of 5.
Does Scarlet Home Health Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
