Danbury Westerville
Assisted living in Westerville, Ohio. 249 licensed beds, ODH State ID 2590R, Delaware County. Last verified October 2026.
Westerville Danbury holds an active Ohio Department of Health Residential Care Facility license, State ID 2590R, for 249 residents in Westerville, Delaware County; the state first licensed it in 2012. Families may know it as Danbury Westerville; the state license for its assisted living is issued under the name Westerville Danbury. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.
Is Westerville Danbury licensed by the Ohio Department of Health?
Yes. Westerville Danbury holds an active Residential Care Facility license, ODH State ID 2590R, for 249 beds; the current license runs from January 1, 2026 to December 31, 2026.
| Licensing agency | Ohio Department of Health, Bureau of Long-Term Care Quality |
|---|---|
| License type | Residential Care Facility (assisted living), ORC 3721 / OAC 3701-16 |
| ODH State ID (license #) | 2590R |
| Facility ID | OHL41555 |
| License status | Active |
| Current license period | January 1, 2026 to December 31, 2026 |
| Licensed capacity | 249 beds (effective April 16, 2019) |
| First licensed (open date) | April 17, 2012 |
| Licensed operator | 730 N SPRING TENANT LLC |
| ODH-registered services | None registered beyond the base RCF license |
| Substandard care or immediate jeopardy findings | None reported in the Consumer Guide survey record |
| Address | 730 North Spring, Westerville, OH 43082 (Delaware County) |
| Phone (ODH record) | (614) 610-4938 |
| State records | ODA inspection record · ODH license lookup (search State ID 2590R) |
What do Ohio inspection records show for Westerville Danbury?
Ohio's Long-Term Care Consumer Guide lists 2 ODH licensure surveys for Westerville Danbury in roughly the past four years, with 3 citations in total; the most recent, on July 9, 2025, found 1.
That works out to 1.5 citations per licensure survey, against a Columbus-area median of 1.7. That is at or below the regional median, a good sign, though surveys only capture what inspectors saw on the day.
Licensure surveys
| Survey date | Citations |
|---|---|
| July 9, 2025 | 1 |
| August 8, 2024 | 2 |
Complaint surveys
Complaint investigations: 6 on record with 5 citations; none was flagged for substandard care or immediate jeopardy. ODH runs a complaint survey when someone files a concern, so the count reflects reporting as well as care.
| Survey date | Citations | Substandard care | Immediate jeopardy |
|---|---|---|---|
| February 3, 2026 | 2 | No | No |
| November 6, 2025 | 0 | No | No |
| August 19, 2025 | 0 | No | No |
| July 9, 2025 | 1 | No | No |
| September 3, 2024 | 0 | No | No |
| August 8, 2024 | 2 | No | No |
Read each survey's findings on the Consumer Guide inspection page by clicking its date.
What do residents say about Westerville Danbury in Ohio's satisfaction survey?
In Ohio's 2025-2026 Resident Satisfaction Survey, Westerville Danbury received an overall score of 83.9 out of 100, below the statewide average of 85.5, based on 38 completed resident interviews.
| Survey domain | Westerville Danbury | Ohio average |
|---|---|---|
| Care and Services | 95.4 | 89.4 |
| Caregivers | 77.4 | 87.4 |
| Environment | 95.2 | 94.5 |
| Facility Culture | 82.5 | 85.9 |
| Meals and Dining | 92.2 | 82.9 |
| Moving In | 83.3 | 81.1 |
| Spending Time | 79.6 | 79.1 |
Relative to the state, residents here rated meals and dining most favorably and caregivers least favorably. Residents were interviewed in person for the Ohio Department of Aging, with data collected August 2025 through January 2026; 176 residents were eligible and the interview target of 30 was met. Read the state's full report (PDF).
Family survey (2021). In the older Residential Care Facility Family Satisfaction Survey, families rated Westerville Danbury 67.9 out of 100 against a state average of 76.9. Treat it as background, since it predates current leadership at many communities. 2021 family survey report (PDF).
Where is Westerville Danbury, and what else is licensed nearby?
Westerville Danbury is at 730 North Spring, Westerville, Ohio 43082, in Delaware County, where families are served by the Central Ohio Area Agency on Aging (COAAA) and the Region 6 Long-Term Care Ombudsman (1-800-536-5891).
Delaware County is one of Ohio's fastest-growing counties, and most of its licensed communities sit along the US-23, Polaris and Sawmill Parkway corridors in Lewis Center, Powell, Westerville and Delaware. Delaware County families typically use OhioHealth Grady Memorial in Delaware or the Westerville and Polaris-area campuses, with Riverside Methodist and the Ohio State medical center about 25 to 40 minutes south; ask how the community handles rides to specialist appointments. See our Westerville senior care guide and the Delaware County guide.
Other licensed communities near Westerville
- Gables of Westerville · Westerville, 150 licensed beds
- Westerville Senior Living · Westerville, 144 licensed beds
- Paramount Senior Living at Polaris · Westerville, 115 licensed beds
- Inniswood Village · Westerville, 100 licensed beds
- The Village of Westerville · Westerville, 73 licensed beds
- Feridean Commons · Westerville, 66 licensed beds
What does Westerville Danbury publish about itself?
Danbury Westerville is located at 730 N. Spring Road, Westerville, OH 43082, in Franklin County. According to the operator's own website, the community offers assisted living and memory care. Like Danbury Columbus, it operates under the Danbury Senior Living brand, now part of the StoryPoint Group portfolio of communities across Ohio and neighboring states.
Assisted living residents typically get support with daily tasks — bathing, dressing, medication reminders — while keeping as much independence as they're able to, and the memory care program is structured specifically for residents with Alzheimer's disease or another dementia. Program details, staffing, and current openings are best confirmed directly with the community, since they vary and can change.
From the community's own published information, checked when this listing was first verified (2026). Amenities and programs change; confirm them on a visit. The community's official page.
What does assisted living cost at a community like Westerville Danbury?
Ohio's statewide median for assisted living is $6,103 a month (CareScout 2025 Cost of Care Survey); no primary source publishes a Columbus-only figure, and Westerville Danbury's own rates depend on apartment type and care level.
Ask Westerville Danbury for a written, itemized monthly quote for your parent's assessed care level, including anything billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community accepts it and how many residents use it. How assisted living rates are built and waiver vs. private pay.
Does Westerville Danbury provide memory care?
Westerville Danbury's ODH record does not register Alzheimer's disease services; if the community markets memory care, ask for the written special care unit policies Ohio requires before admission under OAC 3701-16-07(F)(5).
ODH does not issue a separate memory care license, so for private-pay families those written policies are the one document that spells out the unit's admission and discharge criteria, weekly staffing plan, staff training, activities, added costs and physical design. Compare them side by side with another community's. How Ohio regulates memory care.
How should a family evaluate Westerville Danbury?
With 249 licensed beds, Westerville Danbury is large enough that staffing can differ floor to floor and shift to shift. Ask for the caregiver-to-resident ratio on the wing your parent would live in, day and overnight, and how many aides are awake after 11 p.m.
Westerville Danbury was first licensed in 2012, so its inspection history is shorter than an older building's. Read every survey the Consumer Guide lists and ask how the leadership team has changed since opening. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.
What should you ask on a tour of Westerville Danbury?
Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.
- What happens if my parent needs skilled nursing beyond the time an RCF may provide it?
- Can I see your most recent ODH survey and your plan of correction?
- What is the awake overnight staffing ratio on the floor where my parent would live?
- How do you handle a fall at night, and when is the family called?
- How many caregivers left in the past 12 months?
- How do you coordinate rides to OhioHealth, Ohio State or Mount Carmel appointments?
Who do you call with a concern about care at Westerville Danbury?
Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 6 Long-Term Care Ombudsman at 1-800-536-5891 for free, confidential advocacy on a resident's behalf.
An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts with the resident's consent. For abuse, neglect or exploitation, Ohio's statewide APS line at 855-644-6277 (855-OHIO-APS) routes reports to Delaware County's Adult Protective Services 24 hours a day. For immediate danger, call 911. Ombudsman and APS, explained.
Last verified: October 2026.
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